Complying with Standard 3.2.2A Training Requirements

Standard 3.2.2A (Food Safety Management Tools) is a new legislation that guides Australian food businesses to improve their food safety practices.
September 22, 2023

In the world of food safety, Standard 3.2.2A (Food Safety Management Tools) is a new legislation that guides Australian businesses in the food service, catering, and retail sectors to improve their food safety practices. This standard will be enforced starting from December 8, 2023, and it aims to ensure safer food handling and service, ultimately protecting consumers from foodborne illnesses that could have been prevented. We will explain the reasons behind this standard, who it affects, and how businesses can comply with its training requirements for the benefit of everyone involved.

Understanding Standard 3.2.2A 

Standard 3.2.2A was created to reduce foodborne illnesses throughout Australia. While existing rules provided a good foundation, there was a need for stronger food safety practices in the food service and retail sectors. Standard 3.2.2A raises the level of expertise and vigilance required, and establishes strict practices for preparing and serving food safely and keeping record of safety practices. It is a proactive measure to make sure that food establishments lead the way in food safety, protecting consumers and maintaining the integrity of the industry.

Standard 3.2.2A introduces new requirements for businesses categorised as "category one" or "category two," not to be confused with the categories that some states or territories use within their jurisdiction.

Category One Businesses 
These are caterers or food service establishments that turn potentially hazardous unpackaged food into ready-to-eat items. Examples include restaurants, takeout places, caterers, and bakeries.

Category Two Businesses 
This category includes food businesses that sell potentially hazardous, ready-to-eat food. These businesses either receive unpackaged food or do minimal processing (like slicing, weighing, repacking, reheating, or keeping food hot) after receiving it. Delis, market stalls, gas stations, and convenience stores fall into this category.

Meeting the New Requirements

Standard 3.2.2A brings three new requirements that businesses striving for food safety excellence must follow.

1. Food Safety Supervisor Certification
All licensed food businesses, whether they are category one or category two, need to have a certified Food Safety Supervisor. This certification should be obtained from a registered training organisation (RTO) offering suitable national competencies for the respective food sector. It's mandatory to renew this certification every five years to stay up-to-date. The Australian Institute of Food Safety provides Food Safety Supervisor training for all industries including hospitality, retail, health and community, and food processing.

2. Training for Food Handlers
Ensuring that Food Handlers have the necessary food safety skills and knowledge is crucial. This involves completing a food safety training course that covers topics including safe food handling, preventing contamination, keeping premises clean, sanitising equipment, and personal hygiene.

3. Evidence Tools (Record Keeping)
Category one businesses must keep records to prove that they are managing food safety effectively. This includes maintaining records of critical food safety measures or demonstrating effective management to an Environmental Health Officer. These records cover things like receiving food, storing it, transporting it, processing it, cooling it, reheating it, and keeping it clean. Records must be kept for a minimum of three months, but remember your local regulations may demand a longer period.

Implementing Food Handler Training

Food Handler training is a key part of complying with Standard 3.2.2A. Businesses must ensure that their Food Handlers have the right training, skills and knowledge needed for their roles. 

A comprehensive Food Handler training course must cover:

  • Safe food handling techniques
  • Ways to prevent food contamination
  • Protocols for cleaning and sanitising food areas and equipment
  • Best practices for personal hygiene

As a business, you must make sure that the online food safety training programs you are considering offer recognised courses that meet Standard 3.2.2A’s requirements - many traditional Food Handler courses do not. All Food Handler training provided by the Australian Institute of Food Safety does meet the new standard.


Complying with the training requirements of Standard 3.2.2A is crucial for achieving food safety excellence. By having certified Food Safety Supervisors, training Food Handlers, and maintaining proper records, businesses show their commitment to consumer safety and the integrity of the industry. With a focus on prevention and diligence, Standard 3.2.2A becomes a powerful tool for reducing foodborne illnesses and raising the overall standards of the food service, catering, and retail sectors.