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Liquor Control Victoria RSA Training: Meet Your Requirements

Written by Bethany Gibson | Dec 12, 2025 7:18:09 PM

Liquor Control Victoria (LCV) requires most staff who sell, serve or supply alcohol in Victoria (VIC) to complete Responsible Service of Alcohol (RSA) training. This training supports safer venues by ensuring workers understand their legal duties under the Liquor Control Reform Act 1998. Below, we explain exactly what the law requires and how to get certified in Victoria.

What is Liquor Control Victoria RSA training?

Who needs RSA certification under the Liquor Control Reform Act 1998?

How Liquor Control Victoria regulates RSA training

What the Victoria RSA course covers

How to complete RSA training in Victoria

Penalties for non-compliance under the Liquor Control Reform Act Victoria

What is Liquor Control Victoria RSA training?

Liquor Control Victoria RSA training is mandatory education that teaches staff how to sell, serve and supply alcohol responsibly in Victoria. It supports the aims of the Liquor Control Reform Act 1998, which is the key legislation regulating alcohol service throughout the state. RSA training helps workers recognise intoxication, prevent underage service and contribute to safer venues and communities.

Liquor Control Victoria oversees compliance and licensing, so ensuring your RSA Certificate is valid and up to date is essential if you work in any business that sells or serves alcohol.

Who needs RSA certification under the Liquor Control Reform Act 1998?

In Victoria, most people need an LCV RSA Certificate of Completion to work in many licensed venues.  This includes:

  • Bar staff and waitstaff who serve alcohol
  • Bottle shop and packaged liquor retail workers
  • Staff providing tastings at events or cellar doors
  • Security or venue personnel involved in alcohol-related decision making
  • Managers and licensees responsible for supervising service

In order to obtain an RSA Certificate of Completion, you must complete an LCV-approved RSA course and an additional online training module, Sexual Harassment and Assault: Recognise, Prevent and Respond (SHARPR). 

A helpful rule of thumb is that if your role involves serving, supplying or making decisions about alcohol service, you will likely need an RSA Certificate. Requirements may vary depending on licence type, so staff and operators should confirm obligations with regulators.

How Liquor Control Victoria regulates RSA training

Liquor Control Victoria requires all RSA training in the state to meet specific content and delivery standards. This ensures all workers understand their responsibilities under the Liquor Control Reform Act Victoria, including responsible service practices and legal obligations related to intoxication, minors and venue management.

RSA training must be delivered by an LCV-approved provider - this ensures training is compliant with state-specific requirements. If you complete RSA training that is not approved by LCV you will still receive a Statement of Attainment but will not be eligible to obtain an LCV approved RSA Certificate. . The Australian Institute of Food Safety (AIFS) is authorised to deliver RSA training in accordance with Liquor Control Victoria regulations.

What the Victoria RSA course covers

AIFS provides a Victoria RSA course that covers essential topics such as how to identify signs of intoxication, refuse service professionally and prevent alcohol-related incidents through 16 interactive lessons.

  1. The social impacts of alcohol and RSA responsibilities
  2. The impacts of alcohol on the body
  3. Blood alcohol concentration and the factors that affect it
  4. Calculating and serving standard drinks
  5. The signs of intoxication
  6. The duty of care concepts and principles of harm minimisation
  7. Myths that exist around sobering up
  8. The laws related to alcohol in Australia
  9. The agencies that exist to enforce alcohol laws
  10. Acceptable and unacceptable IDs
  11. The steps to take when checking IDs and verifying age
  12. The correct procedures for verifying IDs
  13. When to stop service to intoxicated customers
  14. The techniques and practices for stopping service
  15. How to get your customer home safely and transport options
  16. Organisational policies and procedures relevant to the responsible service of alcohol

This combined understanding of the law with practical strategies means you are better prepared for actual service situations and can help ensure alcohol is served safely.

How to complete RSA training in Victoria

Below is a simple step-by-step overview to help you complete your RSA training efficiently.

Step 1 - Enrol in the AIFS RSA Victoria course

AIFS provides a government-approved RSA course that satisfies Liquor Control Victoria requirements for the unit of competency SITHFAB021: Provide responsible service of alcohol. This online course includes all the core knowledge and skills needed for responsible alcohol service in Victoria.

Step 2 - Complete your RSA training modules

You will need to complete 16 interactive lessons designed to support learners at all levels. AIFS delivers the training online so you can study at your own pace, from any location.

The clear language and layout also make the course accessible for those with English as an additional language.

Step 3 - Complete your assessment tasks

The RSA course includes several assessment tasks to help confirm that you understand responsible alcohol service and can apply the knowledge in real situations. To gain certification, you will need to complete the following:

  • Lesson Quizzes: Multiple-choice questions that check your grasp of key concepts
  • Case Studies: Scenario-based multiple-choice questions to assess practical understanding
  • Reading Activity: Review the provided scenarios and answer the related questions
  • Final Exam: A 20-question multiple-choice test requiring a score of 100%, with up to three attempts available
  • Virtual Video Assessment: Record yourself demonstrating safe and lawful alcohol service skills in simulated real-world scenarios

Step 4 - Receive your LCV RSA Certificate of Completion

Once you have successfully completed the RSA Victoria course we will issue you with a Statement of Attainment. LCV will then contact you via email with instructions on how to complete the SHARPR training module. This is completed through the LCV Learning Hub and the email will contain the necessary instructions to do this.

When you complete the SHARPR training module, LCV will issue your RSA Certificate of Completion. This certificate allows you to supply, sell or serve alcohol in licensed venues across the state.

Penalties for non-compliance under the Liquor Control Reform Act Victoria

Failing to comply with RSA training requirements in Victoria can lead to serious consequences

Penalties may apply to:

  • The individual staff member
  • Managers or licensees
  • The business operating under the liquor licence

Common breaches include serving minors, supplying alcohol to intoxicated patrons and failing to provide evidence of valid RSA certification. Penalties can include fines, licence conditions and other enforcement action. Businesses should not assume that new or temporary staff are exempt from these requirements.

Next steps - meeting Liquor Control Victoria RSA requirements

RSA training is an essential legal requirement under the Liquor Control Reform Act 1998 and helps create safer communities across Victoria. Understanding the rules, completing approved training and keeping your certificate accessible ensures you stay compliant and confident in your role. 

You can meet Liquor Control Victoria RSA certification requirements by completing training with AIFS. Start the RSA Victoria course online today.

Frequently Asked Questions

Q. Do I need RSA training to work in a bar in Victoria?

A. Yes. Anyone who sells or serves alcohol in a bar, restaurant or licensed venue must complete RSA training that meets Liquor Control Victoria standards. You must also complete the LCV SHARPR training module to obtain your RSA Certificate.

Q. Is RSA training under Liquor Control Victoria different from other states?

A. Yes. Each state has its own rules. RSA training in Victoria must cover specific laws under the Liquor Control Reform Act 1998.

Q. Can I complete RSA training online in Victoria?

A. Yes. Online training is accepted as long as it is delivered by an approved provider and meets all VIC training and assessment requirements.